LATE OR MISSING REFUNDS
If you returned a digital or physical product that is approved for a refund, please allow up to two weeks for your charge to be refunded.
If after two weeks you do not see your refund appear, please first call your bank or credit card to confirm whether it is pending.
If the bank or credit card does not see your refund pending and you still have not received your refund after the two weeks, please contact us at firstname.lastname@example.org.
EXCHANGING DAMAGED PRODUCTS
We do our best to ensure you receive undamaged products. If, however, you have received an item that is defective or was damaged prior to arrival, we will promptly exchange it upon notification for an identical product. If this occurs, please send us an email at email@example.com, and instructions will be provided for returning the defective or damaged merchandise.
Please refer PLEASE refer to the specific event’s webpage you are enrolled in for cancellation and refund information. If you are unsure how to access that, please contact us at firstname.lastname@example.org.
Please refer to your coaching agreement for cancellation and refund information. If you are unsure how to access that, please contact us at email@example.com.
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